Privacy Policy

Privacy Policy

Introduction

Welcome to https://dhow-cruise-dubai-booking.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website at https://dhow-cruise-dubai-booking.terratrek.net
  • Any mobile applications or services we offer
  • Interactions via social media platforms linked to our website
  • All communications initiated by us, such as emails, phone calls, and text messages

Important Note: This policy does not extend to third-party websites, applications, products, or services accessible through links on our platform. These entities have their own privacy policies that govern the use of your personal data, so we encourage you to review them before engaging with any external services.

Processing Activities

This Privacy Policy outlines our practices when:

  • You utilize our applications and services as an authorized user.
  • You visit our websites associated with this privacy statement.
  • You interact with us through emails, calls, or text messages.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details related to your account creation and management, including usernames, passwords, and profile settings.
  • Payment Information: Credit/debit card details and billing addresses required for transactions.
  • Financial Information: Banking information for direct payments or refunds.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data.
  • Location Data: Geographic location information provided by your browser or device.
  • Feedback: Your comments, suggestions, reviews, and ratings.
  • Social Media Information: User data from social media platforms when you interact with our content on these sites.
  • Product Information: Details about products you view, search for, or purchase on our website.

We gather this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We use cookies to enhance your experience and gain insights into how users interact with our website and services:

  • Strictly Necessary Cookies: These are essential for basic functions like login and navigation.
  • Preference Cookies: Used to remember user preferences and settings.
  • Analytics Cookies: Track website usage, provide analytics, and improve performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once these purposes are met, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Employing encryption for data in transit and at rest.
  • Engaging secure third-party processors who adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are intended for adults, and we encourage parents to supervise their children’s online activities.

Your Rights (depending on your location)

In accordance with applicable privacy laws, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing or object to certain uses.
  • Portability of your data.
  • Right not to be subject to automated decision-making and profiling.
  • Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date.

Contact Information

For any questions regarding this policy, data privacy, unsubscribe requests, or to exercise your rights, please contact us: